Privacy Policy
This Privacy Policy explains how VRINDA CAB collects, uses and protects information submitted through this website and related contact channels.
By using this website or submitting an enquiry, you acknowledge the practices described below.
1. About this policy
This policy applies to the VRINDA CAB website and information collected through website forms, telephone calls, WhatsApp links and email enquiries associated with the services advertised on this website.
2. Information we may collect
Depending on how you contact us, we may receive your name, phone number, email address, pickup and destination details, travel date, trip type, vehicle preference, passenger or luggage requirements and other information you voluntarily provide.
3. How we use your information
- To respond to taxi and travel enquiries.
- To provide route, vehicle and fare information.
- To arrange or confirm requested travel services.
- To provide customer support and communicate about your enquiry.
- To maintain appropriate business and transaction records.
- To improve website, service and advertising performance where applicable.
4. Calls and WhatsApp
The website provides direct links to our telephone number and WhatsApp account. If you choose these channels, information is transmitted through the relevant communication provider. WhatsApp and telecommunications providers may have their own privacy practices and terms that apply to your use of those services.
5. Website forms
Information submitted through booking forms is used to respond to your request. We aim to collect only information reasonably needed for the enquiry. Please do not submit passwords, payment-card information, government identification numbers or other highly sensitive information through a general website form unless specifically requested through an appropriate secure process.
6. Cookies and analytics
The website may use essential cookies needed for normal operation. Depending on configuration, analytics, advertising or measurement services may also be used to understand visits, campaign performance and user interactions. Such providers may process information under their own policies.
7. Advertising and lead generation
VRINDA CAB may promote its services through platforms such as Google, Meta and other advertising networks. If you submit information after interacting with an advertisement, the information may be received by the relevant platform and by VRINDA CAB for responding to your enquiry, subject to applicable platform terms and privacy policies.
8. Sharing information
We do not intentionally sell personal enquiry information. Information may be shared when reasonably necessary with drivers, travel-service partners, website or communication providers, professional advisers, or authorities where required by law or necessary to provide a service you requested.
9. Data security
Reasonable administrative and technical measures may be used to protect information. However, no website, email transmission, messaging service or internet storage system can be guaranteed to be completely secure.
10. Data retention
We may retain enquiry and business information for as long as reasonably necessary to provide services, respond to future questions, maintain records, resolve disputes, prevent abuse and comply with applicable legal or accounting requirements.
11. Your choices
You may contact us to ask about personal information reasonably associated with your enquiry, request correction of inaccurate information, or ask us to stop non-essential marketing communications where applicable. Some records may need to be retained for legitimate business or legal reasons.
12. Third-party links
This website may link to WhatsApp, maps, payment services, advertising platforms or other third-party websites. We do not control those third parties and their privacy policies may differ from ours.
13. Children
The website is intended for general users and is not specifically directed at children. We do not knowingly request unnecessary personal information from children.
14. Policy changes
We may update this policy when our website, services or legal obligations change. The revised version will be posted on this page with an updated date.
15. Contact us
For privacy questions or requests, contact VRINDA CAB:
Phone: +91 93156 75115
WhatsApp: Chat on WhatsApp
Email: help@vrindacab.com
Service Areas: Delhi, Uttar Pradesh, Haryana and Uttarakhand
This page is general website privacy information and should be reviewed against the business's actual data practices and applicable law before publication.